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FAQ

​How Do I Place An Order?

 

Simply add the item you wish to purchase and add it to your shopping cart. Proceed to the checkout page, fill in your personal information, and enter your payment details.

 

Payment and Shipping

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Standard shipping to our selected areas is always free!

You will receive a tracking number once your order has been dispatched from our warehouse.

All of our orders are shipped from our European warehouse. 

 

​Secure Ordering & Payment Options

 

Credit cards (Visa, Mastercard and American Express), which is processed via Stripe Inc., or PayPal are accepted.

​Once our payment provider processes your payment, we will send an order confirmation to the email address you provided when placing your order.

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Returns & Refunds

 

As an important part of our value chain, we offer a 90-day return policy, the item you wish to return must be in mint/unworn condition. You will receive a refund once the product has arrived back at our warehouse and we have assessed its condition (in original packaging with all components and accessories included). If you would like to request a return for your timepiece, please fill out the form here so our support team could send you further instructions. 

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